WhatsApp has made conversing and sharing of images, videos, documents, etc. more easy and convenient by releasing its computer-based extension for their users. WhatsApp Web is the extension which you can use on your PC without installing. It allows you to send & receive messages from your PC & from your phone. This happens because when you log in on WhatsApp web both the devices i.e. your PC and mobile get synced. All the messages whether you send or receive will be shown on both the devices, in short, all the activity which will be happening on WhatsApp web & on your phone will appear on both the devices as they are synced with each other. This saves a lot of time of the user as while working on your PC you can simultaneously send or receive messages on your PC without the need of picking up your phone. You can simply open the WhatsApp web on your computer and start talking to anyone in your contacts.
But sometimes the connection between phone and PC doesn’t work and you won’t be able to access WhatsApp Web on your PC. The problem is that WhatsApp on mobile and WhatsApp Web isn’t able to sync, therefore the connection is lost and you would see some kind of error to notify you that WhatsWeb is not working. There are several other reasons as to why you’re not able to use WhatsApp web on your PC which we will discuss in this guide.
Reasons Why You Can’t Connect To WhatsApp Web?
There are several reasons why WhatsApp web is not working as it is expected to be and some of them are given below:
Reasons Why You Can’t Connect To WhatsApp Web? Fix WhatsApp Web Not Working Method 1 – Check if WhatsApp is down? Method 2 – Check Browser Compatibility Method 3 – Check for Browser Updates Method 4 – Clear Browser Cookies Method 5 – Reset Web Browser Method 6 – Disable VPN Software Method 7 – Resolve the Internet connectivity issue Method 8 – Zoom in to WhatsApp Web page to scan the QR code
If you do not clear the cookies of your browser regularly or failed to clear them, this may cause the browser to function abnormally and this can be the same reason for the browser not allowing WhatsApp web to run properly. While running WhatsApp Web, it is important that both your phone and PC should be connected to the Internet. If any one of the devices fails to connect to the Internet or there is poor quality internet connection then WhatsApp web may not run or work properly. There is a possibility that the web browser using which you are using to run WhatsApp is causing an issue especially when your browser is outdated or has not been updated in a while.
Fix WhatsApp Web Not Working
If your WhatsApp web is not working properly then you need to worry as there are several solutions by which you can solve your problem of can’t connect to WhatsApp Web.
Method 1 – Check if WhatsApp is down?
Sometimes, the problem is that WhatsApp web client’s server is down due to which it is not able to work properly. You can check if WhatsApp web client server is down or not using the downdetector website. To check for WhatsApp status using the downdetector website follow the below steps: 1.Open downdetector.com using any browser and the below page will open up.
2.Scroll down and look for WhatsApp icon.
3.Click on WhatsApp icon. 4.Below page will open up which will show if there is any problem with your WhatsApp or not.
5.Here it shows No problem at WhatsApp. Note: If it will show there is a problem then you need to wait until the WhatsApp is back again i.e. the problem is solved.
Method 2 – Check Browser Compatibility
To run WhatsApp web it is important to keep in notice that your browser and WhatsApp web should be compatible with each other. So, if your WhatsApp web is not working you should first look for your browser specifications. Google Chrome, Firefox, Opera, Edge are some browsers that WhatsApp web is compatible with, while Vivaldi, Internet Explorer are some browsers that are not compatible with WhatsApp web. So, the users who are trying to run WhatsApp using a browser which is not compatible need to install WhatsApp compatible alternative.
Method 3 – Check for Browser Updates
Even if you’re using WhatsApp web compatible browser then also there is a chance that your WhatsApp web will not work properly as WhatsApp does not support all versions of the Compatible browsers. So if you’re using outdated browser then you need to update your browser to the latest version. 1.Open Google Chrome browser and click on three dot icon available at the top right corner.
2.Click on the Help button.
3.Under Help, click on About Google Chrome.
4.Below page will open up which will show you the current version of Chrome.
5.If your browser is outdated then Chrome will start downloading the latest update for your browser.
6.Once Chrome finished installing the update you will need to click on Relaunch button to restart the browser.
Method 4 – Clear Browser Cookies
If you can’t connect to WhatsApp web then you need to check your browser cookies as sometimes browsers cache & cookies can interrupt the connection. So you just need to delete the browser cookies and cache: 1.Open Google Chrome browser and click on three dot icon available at the top right corner.
2.Click on More Tools option.
3.Under More tools, click on Clear browsing data.
4.Below dialog box will open up.
5.Checkmark the box next to Cookies and other site data if it is not already checked. 6.Then click on Clear data button and all your cookies and other site data will be cleared. Now see if you’re able Fix Can’t Connect To WhatsApp Web issue.
Method 5 – Reset Web Browser
If your Web Apps are not working properly then the browser reset option can be used to solve various issues related to the Browser. The Reset options will bring back the default browser settings and will delete all your preferences, will erase all cookies, cache, and other browsing data, passwords, autofill, etc. In short, any changes made to the browser will be reverted, it will be like a fresh installation, so make sure you understand this before proceeding forward. 1.Open Google Chrome browser and click on three dot icon available at the top right corner.
2.Click on the Settings from Chrome menu.
3.Scroll down till you reach the Advanced link, click on it to show Advanced options.
4.Once you click on the Advanced link, the below page will open up.
5.Scroll down and navigate to the bottom of the page where you will see the Reset and clean up section.
6.Under Reset and clean up option click on Restore settings to their original defaults. Below dialog box will appear.
7.Click on the Reset settings button. 8.This would open a pop window again asking if you want to Reset, so click on Reset to continue.
After completing the above steps, your browser will restore to its original default settings.
Method 6 – Disable VPN Software
If you’re using any VPN software then it may cause connectivity issue and your Whatsapp Web will not able to work properly. So you need to either disable VPN or uninstall it completely before running WhatsApp web.
To disconnect the VPN software follow the below steps: 1.Right-click on the VPN software icon. 2.Click on the Disconnect option. 3.Your software may provide further options to disconnect VPN. Follow them and your VPN will be disconnected.
Method 7 – Resolve the Internet connectivity issue
Sometimes users need to resolve Internet connectivity issues on phones as well as PCs to fix WhatsApp Web Not Working issue. Resolve Internet connectivity issues of phone To resolve Internet connectivity issue on phone first, try to turn on the Airplane mode then again turn it off on your phone. To do so follow the below steps: 1.Go to Phone settings. 2.You will see more option there. Click on it. The page below will open up.
3.Toggle ON the Aeroplane mode button and keep it ON for more than a minute.
4.Now turn off the toggle for VPN. Resolve Internet connectivity issues on PC To resolve Internet connectivity issue on PCs, run Network or Internet Troubleshooter. To run the Internet connection Troubleshooter follow the below steps: 1.Open Troubleshoot by searching for it using the search bar and hit the Enter button on the keyboard.
2.Now under Troubleshoot click on Internet Connections.
3.Click on Run the troubleshooter button under Internet Connection.
4.Below dialog box will appear showing Detecting problems.
5.On the next screen, you see two options. Make sure to click on Help me connect to a specific web page.
6.Enter the WhatsApp web URL in the given text box: https://web.whatsapp.com/
7.Click on Next button. 8.Then the troubleshooter will provide you some fixes to solve your can’t connect to WhatsApp Web problem.
Method 8 – Zoom in to WhatsApp Web page to scan the QR code
To run the WhatsApp on PC, you need to scan the QR code from your WhatsApp web into your WhatsApp app on your Phone. A low-resolution phone camera does not capture the QR code properly & clearly. So, to ensure the phone will capture QR code clearly, zoom in the WhatsApp web page. 1.Open the WhatsApp web page.
2.Zoom in on the web page by pressing the Ctrl and + key together.
Your QR code will be zoomed in. Now again try to scan the QR code and you may be able to fix WhatsApp Web Not Working issue. Recommended:
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I hope this article was helpful and you can now easily Fix Can’t Connect To WhatsApp Web and WhatsApp Web Not Working issue, but if you still have any questions regarding this tutorial then feel free to ask them in the comment’s section.
